PRIVACY POLICY
Privacy Policy
FIRE Property Group
Effective Date: 1-1-2025
Last Updated: 17-3-2025
At FIRE Property Group, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. We comply with the Privacy Act 1988 (Cth) and other relevant Australian data protection laws to ensure your information is managed securely and responsibly.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Identification Information: Passport details, driver's license, or other identification for verification purposes.
- Financial Information: Payment details for rental transactions or booking deposits.
- Property Information: Details about properties you own or rent through our services.
- Communication Information: Records of communications with us, including emails, messages, and phone conversations.
2. How We Collect Information
We collect information through:
- Online booking platforms
- Our website contact forms
- Direct communication (phone, email, or in person)
- Third-party platforms and property listing websites
3. How We Use Your Information
Your information is used to:
- Process and manage property rentals and short-term stays
- Verify your identity for security and compliance purposes
- Provide customer support and communicate effectively with you
- Manage property maintenance and services
- Improve our services through analytics and feedback
4. Sharing Your Information
We may share your data with:
- Service Providers: Trusted third parties that assist in managing and maintaining our properties, such as cleaners, contractors, and security services.
- Payment Providers: Secure platforms that handle financial transactions.
- Regulatory Bodies: If required by law or for legal proceedings.
5. Data Storage and Security
We take security seriously and implement industry-standard measures to protect your data:
- Encrypted data storage
- Secure servers with restricted access
- Regular security audits and updates
6. International Data Transfers
Since some services may involve third-party providers operating internationally, your data may be transferred outside of Australia. In such cases, we ensure these providers adhere to strict data protection standards.
7. Your Rights
As an individual, you have the right to:
- Access and update your personal information
- Request deletion of your data where applicable
- Withdraw consent for marketing communications
To exercise these rights, contact us at [Insert Contact Details].
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. These tools help us understand browsing behavior, improve website functionality, and provide tailored content. You can modify your cookie preferences in your browser settings.
9. Compliance with Australian Privacy Laws
FIRE Property Group adheres to the Australian Privacy Principles (APPs) and maintains practices that align with these regulations to ensure your data is managed lawfully, fairly, and securely.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
FIRE Property Group
admin@firepropertygroup.com
We reserve the right to update this Privacy Policy as required. Please check this page periodically for any changes.
